Anime Limited Addresses Your Name Blu-Ray Quality Concerns; Replacements Offered

Anime Limited’s home video release of Your Name has been one of the distributors highly expected release, outside of A Silent Voice that is, however during the past week some users on the Blu-Ray.com forum have reported quality issues with the Blu-Ray version of the product.

In this case the Gamma is higher in the Madman Authored product, which is the same authored master that Anime Limited have used, than in the Japanese release; resulting in some scenes being brighter than originally intended. Other complaints include audio issues whereby the audio quality itself isn’t consistent between the three different audio tracks.

Naturally with these concerns raised fans began to ask Anime Limited on what they plan to do with the UK release to which Andrew Partridge posted a message onto the Anime UK News forums explaining what they intend to do:

Hi folks!

Following up and having unloaded the van I have finally been able to check the BD of Your Name out again for myself. Here’s the findings:

Audio: We’ve looked at the disc and while the audio point seems to just be perception based on the fact the JP audio all comes from one source and the international releases will not by and large. While reviewers have noted on the BD the video (aka UK-Anime.net most recently) you will note nobody across DVD or BD reviewing has flagged audio issues either which lends to this point.

Video: While certainly not defective, I would be adding this to the Defective / disappointing disc thread under “disappointing” as to us this is a special project and the quality is while completely fine for casual viewers (of which a large number of buyers will fall under) as a videophile along with long time fan of Mr Shinkai’s work, it isn’t what I’m completely happy with (good enough to make commercial release, not good enough for me to be proud of). This happens sometimes especially when QC was done quickly and usually companies would leave it be.

What are we doing about it: We’re making sure the Blu-Ray master is re-authored now to use a better video encode for the next print run that is done.

Will you be announcing a formal replacement scheme? No official replacement scheme will be posted, simply put as the disc does pass muster from a industry standpoint and the majority of viewers (in this case the mass market) experience won’t be impacted.

But I am in the first run and really upset! We totally understand and as a fan who’s supported us through thick and thin what we are willing to do is replace your disc when we do the reprint the disc if you’re really upset by the quality. All you have to do is email shop.uk@alltheanime.comwith a subject line of YOUR NAME – BLU-RAY and write us a (polite and short) email saying what your issue with the Blu-Ray is then we’ll replace it with a fresh master (coming late this year most likely).

Hope this clarifies and again shows our dedication to all of you :)🙂. I could go into detail on this frontier but figure best keep it short and sweet!

Very best,

Andrew

In short Anime Limited will be reauthoring the Blu-Ray disc themselves and future print runs will use this new author of the film; however Anime Limited will not be offering a general replacement programme, like they did with Your Lie in April, Escaflowne, Durarara or Gurren Lagann. Instead those who do have issues with the overall quality of the Your Name Blu-Ray can request a replacement disc to be sent out once available.

It’s unclear how this issue came to be; but poor quality control and authoring process by Madman Entertainment has resulted in another subpar release but on the positive Anime Limited are working to resolve the issue.

Your Name will be available on Standard Blu-Ray, Stadard DVD, Steelbook Blu-ray & DVD Combo Pack as well as Deluxe Edition Blu-Ray & DVD Combo Pack from the 6th November 2017; although those who attended the MCM London Comic Con were able to purchase a copy ahead of release.

via: Anime UK News

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About Scott Emsen
Scott is the Founder and Executive Editor of AnimeBlurayUK but in the past he has worked at ZOMGPlay, Rice Digital and Funstock and was once a Community Moderator for the Nokia N-Gage forums. Based in the UK, he loves anything related to Games & Anime and in In his spare time you'll mostly find him playing on one of his many gaming consoles; namely the PS Vita, PS4 or Xbox One.

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